Shipping policy

Carriers

  • UK: Royal Mail

  • International: Parcel Force via Royal Mail

Dispatch

  • Orders placed before 1pm (UK time) ship the same working day via your chosen method.

  • Orders placed after 1pm ship the next working day.

  • Weekend orders ship on Monday.

Services & Rates

  • Next Day Delivery (Royal Mail Tracked 24) — £7.99. Order by 1pm.

  • Standard Delivery (Royal Mail Tracked 48) — £4.99.

  • Free Standard Delivery on UK orders over £100.

  • Worldwide Delivery (Parcel Force via Royal Mail, 5–7 working days) — £25.

Tracking

  • All services are trackable via Royal Mail Track & Trace.

  • Tracking is sent by email. If you provided a phone number, we may also send tracking by SMS.

  • If you don’t see the email, check your spam folder.

Support

  • Customer enquiries: enquiries@fradime.co.uk (primary)

  • Instagram: @fradime.uk (secondary)

We aim to respond ASAP. During busy periods, replies can take 24–48 hours